Unlock enterprise messaging capabilities with our powerful WhatsApp Business API solution
Go beyond text with rich, interactive message formats only available through the Business API.
Send structured notifications, alerts, and updates to customers even without prior conversation. Ideal for appointment reminders, delivery updates, and important notifications.
Delivered
98%
Read
85%
Responded
75%
Message Volume
Monitor message delivery, read rates, response times, and conversation volumes in real-time through intuitive dashboards.
Track individual agent performance with metrics on response time, resolution rate, customer satisfaction, and conversation handling.
Optimize your message templates with data on delivery rates, open rates, click-through rates, and conversion metrics.
Understand the key differences and advantages of the enterprise-grade API solution
Feature | WhatsApp Business App | WhatsApp Business API (Wapikon) |
---|---|---|
Number of devices | Limited to 4 linked devices | Unlimited agents and connections |
Automation | Basic quick replies and greetings | Advanced chatbots, integrations, and workflows |
Broadcast messaging | Limited to 256 contacts at once | Unlimited broadcasts to your entire customer base |
Template messages | Not available | Send notifications without prior customer contact |
System integration | Not available | Seamless integration with CRM, ERP, ticketing systems |
Analytics | Basic message statistics | Comprehensive analytics and reporting dashboard |
Verification badge | Not available | Official green verification checkmark |
Interactive messages | Not available | Buttons, list messages, and rich interactive formats |