Effective Date: 22-01-2025
Welcome to Wapikon! These Terms and Conditions (“Terms”) govern your access to and use of Wapikon’s services, a product managed by Kredmaxx Technologies Fze. By using our platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
1. Definitions
1.1 Wapikon: Refers to the WhatsApp Business CRM tool provided by Kredmaxx Technologies Fze.
1.2 User: Any individual or entity accessing or using Wapikon’s services.
1.3 Services: Includes all features, tools, and functionalities provided through Wapikon’s platform, including integrations with third-party platforms like WhatsApp, Google Sheets™, and others.
1.4 Personal Data: Refers to any information that can identify an individual, as detailed in our Privacy Policy.
2. Use of Services
2.1 Eligibility: By using Wapikon, you confirm that you are at least 18 years old and authorized to agree to these Terms on behalf of your organization (if applicable).
2.2 Compliance: You agree to comply with all applicable laws, regulations, and third-party policies (e.g., WhatsApp’s Business API Policy, Google’s API Policies) while using our platform.
2.3 Account Responsibilities: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
2.4 Prohibited Activities:
- Using Wapikon for unlawful purposes, including spamming or sending unauthorized marketing messages.
- Attempting to interfere with the proper functioning of the platform.
- Reverse-engineering, decompiling, or attempting to access the platform’s source code.
3. Payment and Billing
3.1 Subscription Plans: Wapikon offers subscription-based plans. Details of pricing and features are available on our website.
3.2 Payment Terms: Payments must be made in full and on time as per the selected subscription plan. Failure to make timely payments may result in suspension or termination of your account.
3.3 Refund Policy: As outlined in our policies, no refunds are permitted. Exceptions or adjustments are handled on a case-by-case basis within the first 14 days of service.
4. Data and Privacy
4.1 Data Usage: Your use of Wapikon is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.
4.2 User Responsibility: Users must ensure they have obtained necessary permissions to use customer data on Wapikon’s platform.
4.3 Third-Party Integrations: Data shared with third-party platforms through integrations (e.g., WhatsApp, Google) will be subject to their respective privacy policies and terms.
5. Intellectual Property
5.1 Ownership: All intellectual property rights related to Wapikon’s platform, including but not limited to trademarks, software, and content, are owned by Kredmaxx Technologies Fze.
5.2 License: Users are granted a limited, non-exclusive, non-transferable license to use the platform for its intended purpose.
5.3 Restrictions: Users may not reproduce, distribute, or create derivative works from any part of Wapikon without prior written permission.
6. Limitation of Liability
6.1 No Warranty: Wapikon is provided “as is” without any warranties, express or implied.
6.2 Limited Liability: Kredmaxx Technologies Fze will not be liable for any indirect, incidental, or consequential damages arising out of the use of Wapikon.
7. Suspension and Termination
7.1 Suspension: Wapikon reserves the right to suspend accounts for non-compliance with these Terms or non-payment.
7.2 Termination: Users may terminate their account by contacting our support team. Upon termination, access to the platform will be revoked.
8. Updates to Terms
Wapikon may revise these Terms from time to time. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the revised Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of UAE or India, depending on the User’s location or the agreement terms.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us:
By accessing or using Wapikon, you agree to abide by these Terms and Conditions.