Refund Policy – Wapikon

Thank you for choosing Wapikon as your preferred WhatsApp Cloud API solution provider. We are committed to delivering high-quality services and ensuring that our customers are fully satisfied with their experience. However, due to the nature of our services, we have established the following refund policy to clarify our stance on refunds and to ensure transparency in our transactions.

1. No Refunds on Purchased Services

Once a purchase is made for any of our services, including subscriptions, software licenses, or any digital goods provided by Wapikon, the transaction is considered final. We do not offer refunds under any circumstances. This policy is in place because our services are digital in nature and cannot be revoked once delivered.

2. Free Trial and Evaluation Period

We understand the importance of making informed decisions. To help you evaluate our services, Wapikon offers a 7-day free trial period for first-time users. During this trial period, you can explore our features and assess how well our services meet your business needs. We strongly encourage you to utilize this trial period before committing to a paid plan. By doing so, you can ensure that Wapikon aligns with your requirements, as all sales are final once the trial period ends and a subscription is purchased.

3. Service Adjustments and Corrections

While we do not offer refunds, we are dedicated to ensuring that our customers are satisfied with the services they receive. If you encounter any issues, or if the delivered service does not meet the agreed-upon specifications, you may request adjustments or corrections within 14 days of delivery. Our support team will work with you to make the necessary changes to ensure that the service meets your expectations. This may include minor design changes, corrections, or adjustments to the functionality of the service as initially agreed.

4. Subscription Cancellations

You have the option to cancel your subscription to Wapikon services at any time. However, please note that canceling a subscription will not result in a refund of any portion of the subscription fee. After cancellation, you will continue to have access to the service until the end of the current billing cycle, after which the subscription will not renew, and you will no longer be charged.

5. Exceptional Circumstances

In rare cases, we may consider refunds or partial refunds in exceptional circumstances. These cases are assessed on a case-by-case basis and may include situations such as technical issues on our end that prevent you from accessing the service entirely. If you believe your situation warrants consideration for a refund, please contact our support team with detailed information about the issue.

6. How to Request Support

If you need assistance or wish to request adjustments within the allowed time frame, please contact our support team at support@wapikon.in  We are here to help and will do our best to resolve any issues you may encounter.

7. Final Notes

By purchasing Wapikon services, you agree to this refund policy. We reserve the right to update or change this policy at any time, and any changes will be posted on our website. It is your responsibility to review this policy periodically to ensure you are aware of any changes.

Thank you for choosing Wapikon. We value your business and are committed to providing you with the best possible service.